General Terms and Conditions

1. Data Controller

The data controller of your personal data is Vilyana Milanova, with Tax Identification Number Z1892475V, and address in Barcelona, Spain.

2. Personal Data Collected

We collect and process the following personal data:

Full name
Shipping and billing address
Email address
Phone number
Payment information
Purchase history

3. Purpose of Processing

We use your personal data for the following purposes:

To process and manage your orders
To provide customer service
To send communications related to your order
To comply with our legal and tax obligations
To improve our products and services through data analysis
To send promotional information and offers, provided you have given your consent

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: To process your orders and provide the requested services.
Compliance with a legal obligation: To fulfill our legal and tax obligations.
Consent: To send you promotional information and offers, if you have given your consent.

5. Data Subject Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: You can request a copy of the personal data we hold about you.
Right of rectification: You can request the correction of inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.
Right to object: You can object to the processing of your personal data on grounds relating to your particular situation.
Right to restriction of processing: You can request the restriction of processing of your data in certain circumstances.
Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit those data to another controller.

To exercise these rights, you can contact us using the contact form.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If it becomes necessary to transfer your data outside the EEA, we will ensure appropriate measures are taken to protect your personal data.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our online store. For more information, please refer to our Cookies Policy.

10. Contact

If you have any questions about this privacy policy or about how we handle your personal data, you can contact us by filling out the contact form available in the contact section of our website.

11. Updates to this Policy

We may update this privacy policy from time to time. We will post any changes on our website and, if the changes are significant, we will notify you by email.